Ron McCauley Founder, President & CEO
Mr. McCauley founded Park Place Hospitality Group in 1999 after nearly 25 years in the hospitality industry. His history and tenure with Fortune 500 companies started in New York City with American Express, where he worked closely with senior management in the hospitality industry. The American Express experience taught Ron the value of developing financial plans and budgets to accomplish a common goal of successful client and customer relationships with nationally recognized hotel brands. As a senior executive with Playboy Hotels & Resorts Ron was responsible for both domestic and international hotel development. This experience provided a keen working knowledge of investor expectations which was focused on providing a targeted return on investment and building asset value. Ron’s operational and asset management skills were enhanced during his tenure with Omni Hotels & Resorts, where his leadership skills focused on development of quality hotels assets, while producing positive bottom line results. As one of five officers of Servico Hotels & Resorts, he assisted in a notable turnaround and resurgence of the company taking the stock from $2.50 to over $20.00 per share in four years. This experience proved valuable with firsthand knowledge of day-to-day cost containment techniques and revenue management of troubled hotel assets. Prior to starting Park Place he worked with IHG as part of the team responsible for launching the Staybridge Suites concept on a National basis.
Mr. McCauley holds a Bachelor of Arts in Economics from the University of North Carolina, with continuing education at the University of Pennsylvania, The Wharton School in Finance and Accounting and the University of New Hampshire in Hotel Management.
Jeremy McCauley, Vice President of Operations
Jeremy joined Park Place Hospitality Group in November 2002 as General Manager of the Hampton Inn & Suites Historic Harbor Front Hotel on Fernandina Beach, Florida. In March 2007, he was promoted to General Manager, Holiday Inn Riverview/Regional Vice President of Operations for PPHG’s Hamptons and Intercontinental Hotels.
Jeremy is focused on overall profitability, service delivery, employee performance and satisfaction and communication of processes and procedures to maintain compliance with Brand and PPHG Standards. He works closely with Food & Beverage outlets and rooms division to ensure we are maintaining our high levels of guest satisfaction as reported in industry publications.
Prior to joining Park Place Hospitality Group, Mr. McCauley worked on the management team for Marriott International’s Courtyard Midtown in Atlanta, Double Tree in Tallahassee, Holiday Inn of Phoenix and Holiday Inn Sunspree in Singer Island.
Jeremy holds a B.S. in Hotel & Restaurant Management from Florida State University. His continuing education includes, Training Certification Level II Trainer; Continuous Improvement; Meeting Facilitator; Navigating through Change; Five Star Service Advantage; Myers-Briggs Type Indicator/Conflict Resolution; Wages at Work; Positive Associate Relations; the OZ Principle; Work Class Customer Service Facilitator; Peer Review Facilitator; Foundations of Leadership; I-9 Compliance and graduated top of his class from Hilton’s GM School in Memphis.
Bonnie L. Hurd, Corporate Controller
Bonnie joined Park Place Hospitality Group in October 2012 with over 12 years of financial accounting experience in the hospitality industry. She is responsible for all aspects of accounting and financial procedures for the company. Bonnie has served in roles within the hotel environment as well as in a corporate management environment, which aids in effective hotel personnel support, risk management assessment, and financial review.
As Corporate Controller, Bonnie has implemented the use of M3, a hospitality specific accounting system, which has streamlined the financial reporting and analysis of all managed properties. As a seasoned user of this software for over 10 years, she has the ability to create custom financial reports at the request of owners or managers.
In May 1998, Bonnie graduated Summa Cum Laude with a Bachelor of Science degree in Accounting from Wilmington University. She obtained her Master of Business Administration degree just 16 months later in December 1999 also from Wilmington University.
Tiffany McCauley, Sales and Marketing
Tiffany joined Park Place Hospitality Group in January 2012 as the Regional Sales Manager. Tiffany works hand in hand with the sales teams and GM’s in each property to increase Group Sales and drive LNR business. Her focus is on increasing sales revenue at each property in the Park Place system. Tiffany works with each properties’ sales teams and the corporate office, to create new sales opportunities through trade shows, conferences, weekly sales accountability calls and sales blitz’.
Tiffany graduated from Florida State University with a BS in Business Administration Majoring in Hospitality Administration.
Tonya Thompson, Operations
Tonya joined Park Place Hospitality Group in 2004 as the Regional Director of Sales for our Marriott and Choice hotel brands. With over 20 years’ experience in the hospitality industry, Tonya offers expertise in hotel management, inventory strategies, marketing, and forecasting in the limited service and extended stay segments. While working as Regional Director of Sales, Tonya maximized revenues, built customer loyalty and developed successful sales strategies leading to her promotion as General Manager of one of our Marriott hotels. Tonya has been the recipient of several Marriott and Park Place Hospitality award for her “hands-on” management style with a strong focus on asset management and implanting the Marriott service culture.
Bob Ramshaw, Operations
Bob joined Park Place Hospitality Group in 2009 as General Manager of the Hampton Inn and Suites. With over 25 years of hotel management experience, Bob offers expertise in hotel operations, revenue management, employee development, and cost control strategies. Bob successfully increased the hotel’s revenues, profitability and guest satisfaction scores leading to his promotion to Regional VP of Operations. As Regional VP Bob works with selected property management on implementation and adherence of Park Place Hospitality and Brand expectations and initiatives, Guest satisfaction strategies, Profit and loss reviews, staffing and purchasing, revenue management and sales and marketing strategies. Bob is responsible for performing a quality assurance exam to insure outstanding performance on brand inspections.
Bob holds General Management certifications from Hilton, Marriott, and Wyndham hotels.